Employee Handbook là gì?

An employee handbook is a formal written document that outlines a company's policies, procedures, expectations, and legal notices for employees. It covers topics such as code of conduct, attendance and scheduling, time-off policies, performance management, disciplinary procedures, anti-harassment and anti-discrimination policies, benefits summaries, compensation policies, IT and social media usage, safety protocols, and acknowledgment of at-will employment status where applicable. Employees typically sign an acknowledgment confirming they have received and read the handbook.

A well-crafted employee handbook serves multiple functions. For employees, it is a reliable reference for understanding what is expected of them and what they can expect from the company. For managers, it provides consistent, documented guidance for handling employee situations. For the company, it creates a record of policies communicated to employees — an important defense in employment litigation, where the first question is often: 'Was this policy written down and communicated?'

Handbooks require careful legal drafting to avoid inadvertently creating implied employment contracts that limit the employer's ability to terminate at will, which is the default employment standard in most U.S. states. Language such as 'employees will only be terminated for cause' or 'employees will receive progressive discipline before termination' can create contractual obligations that override at-will status. Every handbook should include a clear at-will disclaimer and a statement that the handbook is not a contract.