Competitive Moat là gì?

The term 'economic moat,' coined and popularized by Warren Buffett, describes the durability of a competitive advantage. A business with a wide moat can maintain pricing power, customer loyalty, or cost advantages over competitors for years or decades — not just quarters. Identifying, building, and widening a moat is a central objective of long-term business strategy.

Moats take several distinct structural forms. Network effects occur when a product becomes more valuable as more people use it (Visa, Airbnb, LinkedIn) — new entrants face a chicken-and-egg problem that is extremely difficult to overcome. Switching costs create friction that makes customers reluctant to leave even when alternatives exist (Salesforce, SAP, Oracle). Cost advantages arise from economies of scale, proprietary processes, or unique access to inputs that allow the business to undercut competitors while maintaining margins. Intangible assets — brands, patents, regulatory licenses — prevent direct imitation. Efficient scale describes markets where a limited number of players can serve the total demand profitably, making new entry economically irrational.

For early-stage companies, the question is not just 'do we have a moat' but 'what moat are we building and how do we measure its width?' A SaaS business with low switching costs and no data advantages is racing against commoditization; one with deep workflow integrations and proprietary training data from customer usage is building durable defensibility.