Octohands Studio
Small Business Support Studio
Octohands Studio is a small Taiwan-based studio offering fixed-price practical services: LINE Official Account auto-reply setup and health checks, Excel spreadsheet cleanup, Chinese-English translation of product descriptions and inquiry letters, slide design, content repurposing, and workflow automation setup. Prices are fixed per package (Basic / Standard / Premium).
- Meeting Notes: Transcript to Summary, Action Items, Minutes — No time to write up meetings? Send us the transcript text and we turn it into key points, decisions, action items and ready-to-send meeting minutes. We work from text only, and we never guess owners or dates the transcript does not mention. We work with text only (transcripts, speech-to-text output or script text); we do not watch videos or listen to recordings. Owners and dates come from the transcript; anything missing is marked "TBD (not in transcript)". We never guess content. Packages - Basic (US$31, 2 days): 1 meeting summary (one-line overview, key points, decisions, open questions). - Standard (US$41, 3 days): 2 transcripts, each turned into a summary, action item list and ready-to-send minutes. - Premium (US$54, 5 days): 4 transcripts, each turned into a summary, action item list and minutes, plus a one-page slide outline (5 slides) and an action tracker (Excel with status dropdown, overdue flags, per-owner counts and chart). Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: a transcript or speech-to-text output (1 transcript = up to about 8,000 characters); attendee list and titles, if any; preferred minutes format or tone. Not included: speech-to-text, watching videos or transcription; content not in the original; attending meetings; any guarantee of 100% accuracy (check names, dates and numbers).
- LINE Auto-Reply Setup Pack: Welcome, Keywords, Rich Menu — Tired of answering the same questions about hours, address and menu? Get a ready-to-paste setup pack for your LINE Official Account: welcome message, hours replies, keyword auto-replies and a rich menu image, with instructions. You paste it in yourself. We prepare a setup pack that you copy and paste into your own LINE Official Account: welcome message, business-hours replies, keyword auto-replies (hours, address, menu, delivery, booking and more) and a rich menu image (PNG), with instructions and a button settings sheet. We never log in to your account. Packages - Basic: 1 welcome message, 1 hours reply, 5 keyword replies, 1 rich menu (3 buttons). - Standard: 1 welcome message, 2 hours replies (open / closed), 12 keyword replies, 8 FAQ answers, 1 rich menu (6 buttons). - Premium: 2 welcome versions (friendly / professional), 4 hours-related replies, 25 keyword replies, 15 FAQ answers, 2 rich menus (6-button main + 4-button promo), 4 broadcast templates. All include instructions and the button sheet. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you Shop name, hours and days off; address and contact details; menu or product list (text or photos); delivery, booking and payment rules (Standard and Premium also returns/exchanges); preferred tone (friendly or professional); brand colors or logo, if any. Not included Logging in to or operating your LINE Official Account; coding or website building; designs other than the rich menu (posters, stickers). FAQ Q: Will you log in to my account? A: No. We deliver the pack and instructions; you paste it yourself. Q: What if I have no FAQ list? A: For Standard and Premium we draft one for your business type, and you confirm it before use. Price: Basic US$31 / Standard US$41 / Premium US$54 Delivery days: Basic 2 / Standard 3 / Premium 5
- Excel Spreadsheet Cleanup: Formats, Formulas, Charts — Messy sheet with mixed date and phone formats and manual totals? Send your file and get a clean spreadsheet you can filter, sort and calculate, with formulas, dropdowns and missing-data flags. Your original data and a cleanup log are kept. Charts and merging from Standard up. We turn messy data into a clean sheet you can filter, sort and calculate: formats unified, blank and duplicate rows removed, amounts as formulas, status dropdowns, missing data flagged. You fill the gaps; we cannot restore content missing or wrong in the original. Original data and a cleanup log are kept. Packages - Basic (US$31, 2 days): 1 sheet cleaned as above. - Standard (US$41, 3 days): Basic plus a formula-driven summary sheet and 3 charts. - Premium (US$54, 5 days): up to 3 differently formatted sheets merged into 1 master sheet (with source column), formula-based summaries, KPIs and 3 charts, instructions. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: your data file (Excel, CSV or Google Sheets download), about 500 rows or fewer; what each column means and the format you want; confirmation you may share any private data in it. Not included: macros, code, database or system integration; bulk typing from paper records; more than about 500 rows; restoring missing or wrong original data.
- Presentation Design: 8 to 25 Editable PPTX Slides — Need slides for a pitch or report? Send us your outline or raw material and we turn it into a clean, consistent 16:9 PowerPoint deck that displays Chinese text correctly and that you can edit yourself. A 16:9 pptx deck built from your outline or material, one key point per slide, editable in PowerPoint. Numbers and facts come from you; we never invent them, and gaps are marked "To be provided by client". Packages - Basic (US$31, 2 days): 8-slide deck (pptx, 16:9, consistent layout, fully editable). - Standard (US$41, 3 days): 15-slide deck (pptx) with speaker notes for every slide. - Premium (US$54, 5 days): 25-slide deck (pptx, with charts, timelines and tables), speaker notes for every slide, and a Q&A preparation sheet. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: your outline or raw material; the purpose and audience; brand name and preferred colors or style, if any; the real numbers and facts to include. Not included: photography, illustration or brand identity design; presenting live; data collection or market research; any guarantee of 100% accuracy.
- Web Copy Polish: Before/After Comparison with Reasons — Is your product page or website text unclear? Paste your current text and we rewrite it so customers quickly see what is good about the product and who it is for, with a before/after comparison and the reason for every change. You paste it back yourself. We rewrite the page text you provide so customers quickly see what is good about the product and who it suits. We use only your facts and never add selling points. Each page includes a before/after comparison with reasons. Packages - Basic (US$31, 2 days): 1 page of web copy polished, with before/after comparison and reasons. - Standard (US$41, 3 days): 3 pages polished, each with a page title (about 30 characters) and search snippet (about 80 characters), plus before/after comparison and reasons. - Premium (US$54, 5 days): 5 pages polished, each with page title and search snippet; a site-wide FAQ of 8 questions; search keyword suggestions; before/after comparison and reasons. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: the current web text; shop introduction, main customers and preferred tone; real product specs, prices, shipping and return details; facts behind features and selling points; key points to highlight. Not included: changing site code, layout, images or settings, or publishing; building websites; any guarantee of sales or search ranking; translation.
- Chinese-English Translation: Product Descriptions, Inquiries — Need product descriptions or inquiry and quote letters in Chinese and English? We deliver side-by-side versions in clear, polite wording. Prices, specs and quantities come from you. Legal contracts and safety-warning documents (medical, hazardous goods, regulatory labels) are not covered. We provide Chinese-English side-by-side product descriptions and inquiry and quote letters, built from your source text and real information. Prices, specs and quantities come from you; we do not invent them. Packages - Basic (US$31, 2 days): 3 product descriptions (source up to about 500 characters). - Standard (US$41, 3 days): 6 product descriptions and 2 letters (inquiry reply, quote follow-up); source up to about 1,500 characters in total. - Premium (US$54, 5 days): 8 product descriptions (source about 2,900 characters in total), 3 letter templates, quotation template (Word and Excel), bilingual company profile, packing notes, buyer FAQ, 30-term glossary. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: Chinese source text (Word, text or photos); real company and product details; audience and purpose; fixed translations of brand names, if any. Not included: legal contracts; safety-warning documents (medical, hazardous goods, regulatory labels); certified or notarized translation, interpreting; a 100% accuracy guarantee (check terms, numbers and dates before use); text beyond the package limit.
- Market Research: Competitor Comparison Report (Word) — Want to know how your competitors operate? Tell us your industry and the competitors to compare, and we compile a Word competitor report from public information, with the source type and date noted for every data point. Public information only. Each item notes its source type and date instead of a link; anything not found is marked "To be provided by client" and never estimated. No sales forecasts, market share or profit figures. Not investment, legal or financial advice. Packages - Basic (US$31, 2 days): about 3 pages: 3 competitor highlights, 1 comparison table, 3 findings, 3 next steps. - Standard (US$41, 3 days): about 8 pages: 4 competitor overviews, market overview, 1 comparison table, findings and opportunities. - Premium (US$54, 5 days): about 15 pages: one page per competitor (5), 2 comparison tables, 6 findings, opportunity priorities, 8 recommended actions, follow-up method, one round of follow-up questions. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: your industry or market (one sentence); competitor names (Basic 3, Standard 4, Premium 5); points to compare; your shop type, customers and price range, if any. Not included: paid databases, internal data, field research, interviews or surveys; forecasts, market share or profit figures; investment, legal or financial advice; any guarantee of complete accuracy; extra competitors or re-research.
- Customer Q&A Kit: Assistant Instructions and FAQ Library — Want consistent, clear answers to the questions your customers always ask? We prepare an instruction document, an FAQ knowledge base and test questions for your shop, which you paste into the chat or customer-service tool you already use. You receive an instruction document (role, tone, answer scope, what to say when information is missing, hand-off to staff for complaints, refunds and health concerns), an FAQ knowledge base (Word and Excel), a user guide and test questions. Documents only; we do not set up or operate your tools. Packages - Basic (US$31, 2 days): instruction document, 5-question FAQ base (Word and Excel), user guide, 10 test questions with expected answers. - Standard (US$41, 3 days): instruction document, 20-question FAQ base, user guide, 20 test questions. - Premium (US$54, 5 days): instruction document, 40-question FAQ base, user guide, 30 test questions, plus 3 tone versions (everyday, holiday peak, complaint calming) with sample replies. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: business hours, address and contact details; common questions and preferred answers (or we draft them for you to confirm); your real rules on prices, returns and custom orders; the name of your chat or service tool; preferred tone. Not included: setting up, connecting or operating your tools and accounts; coding; any guarantee of 100% correct answers; tool subscription fees.
- Customer Service Reply Library: 20 to 100 Templates — Stuck working out how to answer each customer message? We write categorized reply templates based on your shop and your real rules. Copy, fill in the details and send, so everyone on your team answers the same way. Templates in 10 categories (greetings, product questions, ordering and payment, shipping, returns, custom and wholesale, promotions, after-sales, complaints, other). Each has the customer message, a suggested reply and a usage note. Excel (filterable, flags replies needing details) and Word versions. Your rules come from you; we never invent them. Packages - Basic (US$31, 2 days): 20 reply templates (10 categories), Excel and Word. - Standard (US$41, 3 days): 50 reply templates (10 categories), Excel and Word. - Premium (US$54, 5 days): 100 reply templates (10 categories), Excel and Word, plus a complaint guide (8-step process, escalation levels, 4 complaint replies, phrases to avoid) and a complaint log (Excel, dropdowns, automatic day count). Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: shop name, what you sell, main customers and tone; your real shipping, dispatch, return, payment and service-hour rules; common questions or complaints, if any. Not included: replying to customers or managing accounts; auto-reply tool setup; legal advice; any guarantee of satisfaction or fewer complaints.
- Social Media Calendar: One Month of Post Topics and Captions — Not sure what to post each day? Get a one-month posting plan for Facebook and Instagram: topics, a posting schedule, and ready-to-copy captions with hashtags and image ideas for every post. You post it yourself. We plan a month of Facebook and Instagram posts: topics, a posting schedule, and for each post a caption, hashtags and an image idea. You get a calendar Excel (date, platform, type, caption, status dropdown) and a Word file. Products, discounts and dates come from you; we never invent them, and gaps are marked [Please fill]. Posting times are suggestions only. Packages - Basic (US$31, 2 days): 8 posts for one month, each with caption, hashtags and image idea; calendar Excel and caption Word file. - Standard (US$41, 3 days): 16 posts for one month, same format. - Premium (US$54, 5 days): 30 posts for one month, same format, plus holiday and seasonal campaign planning with a preparation timeline. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: shop name, what you sell, main customers and preferred tone; the month to plan and platforms; this month's products, events, discounts and dates; business hours and days off. Not included: posting, ads or account management; image design; any guarantee of engagement, reach or sales growth.
Octohands Studio
Small Business Support Studio
Giới thiệu
Octohands Studio is a small Taiwan-based studio offering fixed-price practical services: LINE Official Account auto-reply setup and health checks, Excel spreadsheet cleanup, Chinese-English translation of product descriptions and inquiry letters, slide design, content repurposing, and workflow automation setup. Prices are fixed per package (Basic / Standard / Premium).
Dịch vụ
Meeting Notes: Transcript to Summary, Action Items, Minutes
No time to write up meetings? Send us the transcript text and we turn it into key points, decisions, action items and ready-to-send meeting minutes. We work from text only, and we never guess owners or dates the transcript does not mention. We work with text only (transcripts, speech-to-text output or script text); we do not watch videos or listen to recordings. Owners and dates come from the transcript; anything missing is marked "TBD (not in transcript)". We never guess content. Packages - Basic (US$31, 2 days): 1 meeting summary (one-line overview, key points, decisions, open questions). - Standard (US$41, 3 days): 2 transcripts, each turned into a summary, action item list and ready-to-send minutes. - Premium (US$54, 5 days): 4 transcripts, each turned into a summary, action item list and minutes, plus a one-page slide outline (5 slides) and an action tracker (Excel with status dropdown, overdue flags, per-owner counts and chart). Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: a transcript or speech-to-text output (1 transcript = up to about 8,000 characters); attendee list and titles, if any; preferred minutes format or tone. Not included: speech-to-text, watching videos or transcription; content not in the original; attending meetings; any guarantee of 100% accuracy (check names, dates and numbers).
LINE Auto-Reply Setup Pack: Welcome, Keywords, Rich Menu
Tired of answering the same questions about hours, address and menu? Get a ready-to-paste setup pack for your LINE Official Account: welcome message, hours replies, keyword auto-replies and a rich menu image, with instructions. You paste it in yourself. We prepare a setup pack that you copy and paste into your own LINE Official Account: welcome message, business-hours replies, keyword auto-replies (hours, address, menu, delivery, booking and more) and a rich menu image (PNG), with instructions and a button settings sheet. We never log in to your account. Packages - Basic: 1 welcome message, 1 hours reply, 5 keyword replies, 1 rich menu (3 buttons). - Standard: 1 welcome message, 2 hours replies (open / closed), 12 keyword replies, 8 FAQ answers, 1 rich menu (6 buttons). - Premium: 2 welcome versions (friendly / professional), 4 hours-related replies, 25 keyword replies, 15 FAQ answers, 2 rich menus (6-button main + 4-button promo), 4 broadcast templates. All include instructions and the button sheet. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you Shop name, hours and days off; address and contact details; menu or product list (text or photos); delivery, booking and payment rules (Standard and Premium also returns/exchanges); preferred tone (friendly or professional); brand colors or logo, if any. Not included Logging in to or operating your LINE Official Account; coding or website building; designs other than the rich menu (posters, stickers). FAQ Q: Will you log in to my account? A: No. We deliver the pack and instructions; you paste it yourself. Q: What if I have no FAQ list? A: For Standard and Premium we draft one for your business type, and you confirm it before use. Price: Basic US$31 / Standard US$41 / Premium US$54 Delivery days: Basic 2 / Standard 3 / Premium 5
Excel Spreadsheet Cleanup: Formats, Formulas, Charts
Messy sheet with mixed date and phone formats and manual totals? Send your file and get a clean spreadsheet you can filter, sort and calculate, with formulas, dropdowns and missing-data flags. Your original data and a cleanup log are kept. Charts and merging from Standard up. We turn messy data into a clean sheet you can filter, sort and calculate: formats unified, blank and duplicate rows removed, amounts as formulas, status dropdowns, missing data flagged. You fill the gaps; we cannot restore content missing or wrong in the original. Original data and a cleanup log are kept. Packages - Basic (US$31, 2 days): 1 sheet cleaned as above. - Standard (US$41, 3 days): Basic plus a formula-driven summary sheet and 3 charts. - Premium (US$54, 5 days): up to 3 differently formatted sheets merged into 1 master sheet (with source column), formula-based summaries, KPIs and 3 charts, instructions. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: your data file (Excel, CSV or Google Sheets download), about 500 rows or fewer; what each column means and the format you want; confirmation you may share any private data in it. Not included: macros, code, database or system integration; bulk typing from paper records; more than about 500 rows; restoring missing or wrong original data.
Presentation Design: 8 to 25 Editable PPTX Slides
Need slides for a pitch or report? Send us your outline or raw material and we turn it into a clean, consistent 16:9 PowerPoint deck that displays Chinese text correctly and that you can edit yourself. A 16:9 pptx deck built from your outline or material, one key point per slide, editable in PowerPoint. Numbers and facts come from you; we never invent them, and gaps are marked "To be provided by client". Packages - Basic (US$31, 2 days): 8-slide deck (pptx, 16:9, consistent layout, fully editable). - Standard (US$41, 3 days): 15-slide deck (pptx) with speaker notes for every slide. - Premium (US$54, 5 days): 25-slide deck (pptx, with charts, timelines and tables), speaker notes for every slide, and a Q&A preparation sheet. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: your outline or raw material; the purpose and audience; brand name and preferred colors or style, if any; the real numbers and facts to include. Not included: photography, illustration or brand identity design; presenting live; data collection or market research; any guarantee of 100% accuracy.
Web Copy Polish: Before/After Comparison with Reasons
Is your product page or website text unclear? Paste your current text and we rewrite it so customers quickly see what is good about the product and who it is for, with a before/after comparison and the reason for every change. You paste it back yourself. We rewrite the page text you provide so customers quickly see what is good about the product and who it suits. We use only your facts and never add selling points. Each page includes a before/after comparison with reasons. Packages - Basic (US$31, 2 days): 1 page of web copy polished, with before/after comparison and reasons. - Standard (US$41, 3 days): 3 pages polished, each with a page title (about 30 characters) and search snippet (about 80 characters), plus before/after comparison and reasons. - Premium (US$54, 5 days): 5 pages polished, each with page title and search snippet; a site-wide FAQ of 8 questions; search keyword suggestions; before/after comparison and reasons. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: the current web text; shop introduction, main customers and preferred tone; real product specs, prices, shipping and return details; facts behind features and selling points; key points to highlight. Not included: changing site code, layout, images or settings, or publishing; building websites; any guarantee of sales or search ranking; translation.
Chinese-English Translation: Product Descriptions, Inquiries
Need product descriptions or inquiry and quote letters in Chinese and English? We deliver side-by-side versions in clear, polite wording. Prices, specs and quantities come from you. Legal contracts and safety-warning documents (medical, hazardous goods, regulatory labels) are not covered. We provide Chinese-English side-by-side product descriptions and inquiry and quote letters, built from your source text and real information. Prices, specs and quantities come from you; we do not invent them. Packages - Basic (US$31, 2 days): 3 product descriptions (source up to about 500 characters). - Standard (US$41, 3 days): 6 product descriptions and 2 letters (inquiry reply, quote follow-up); source up to about 1,500 characters in total. - Premium (US$54, 5 days): 8 product descriptions (source about 2,900 characters in total), 3 letter templates, quotation template (Word and Excel), bilingual company profile, packing notes, buyer FAQ, 30-term glossary. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: Chinese source text (Word, text or photos); real company and product details; audience and purpose; fixed translations of brand names, if any. Not included: legal contracts; safety-warning documents (medical, hazardous goods, regulatory labels); certified or notarized translation, interpreting; a 100% accuracy guarantee (check terms, numbers and dates before use); text beyond the package limit.
Market Research: Competitor Comparison Report (Word)
Want to know how your competitors operate? Tell us your industry and the competitors to compare, and we compile a Word competitor report from public information, with the source type and date noted for every data point. Public information only. Each item notes its source type and date instead of a link; anything not found is marked "To be provided by client" and never estimated. No sales forecasts, market share or profit figures. Not investment, legal or financial advice. Packages - Basic (US$31, 2 days): about 3 pages: 3 competitor highlights, 1 comparison table, 3 findings, 3 next steps. - Standard (US$41, 3 days): about 8 pages: 4 competitor overviews, market overview, 1 comparison table, findings and opportunities. - Premium (US$54, 5 days): about 15 pages: one page per competitor (5), 2 comparison tables, 6 findings, opportunity priorities, 8 recommended actions, follow-up method, one round of follow-up questions. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: your industry or market (one sentence); competitor names (Basic 3, Standard 4, Premium 5); points to compare; your shop type, customers and price range, if any. Not included: paid databases, internal data, field research, interviews or surveys; forecasts, market share or profit figures; investment, legal or financial advice; any guarantee of complete accuracy; extra competitors or re-research.
Customer Q&A Kit: Assistant Instructions and FAQ Library
Want consistent, clear answers to the questions your customers always ask? We prepare an instruction document, an FAQ knowledge base and test questions for your shop, which you paste into the chat or customer-service tool you already use. You receive an instruction document (role, tone, answer scope, what to say when information is missing, hand-off to staff for complaints, refunds and health concerns), an FAQ knowledge base (Word and Excel), a user guide and test questions. Documents only; we do not set up or operate your tools. Packages - Basic (US$31, 2 days): instruction document, 5-question FAQ base (Word and Excel), user guide, 10 test questions with expected answers. - Standard (US$41, 3 days): instruction document, 20-question FAQ base, user guide, 20 test questions. - Premium (US$54, 5 days): instruction document, 40-question FAQ base, user guide, 30 test questions, plus 3 tone versions (everyday, holiday peak, complaint calming) with sample replies. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: business hours, address and contact details; common questions and preferred answers (or we draft them for you to confirm); your real rules on prices, returns and custom orders; the name of your chat or service tool; preferred tone. Not included: setting up, connecting or operating your tools and accounts; coding; any guarantee of 100% correct answers; tool subscription fees.
Customer Service Reply Library: 20 to 100 Templates
Stuck working out how to answer each customer message? We write categorized reply templates based on your shop and your real rules. Copy, fill in the details and send, so everyone on your team answers the same way. Templates in 10 categories (greetings, product questions, ordering and payment, shipping, returns, custom and wholesale, promotions, after-sales, complaints, other). Each has the customer message, a suggested reply and a usage note. Excel (filterable, flags replies needing details) and Word versions. Your rules come from you; we never invent them. Packages - Basic (US$31, 2 days): 20 reply templates (10 categories), Excel and Word. - Standard (US$41, 3 days): 50 reply templates (10 categories), Excel and Word. - Premium (US$54, 5 days): 100 reply templates (10 categories), Excel and Word, plus a complaint guide (8-step process, escalation levels, 4 complaint replies, phrases to avoid) and a complaint log (Excel, dropdowns, automatic day count). Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: shop name, what you sell, main customers and tone; your real shipping, dispatch, return, payment and service-hour rules; common questions or complaints, if any. Not included: replying to customers or managing accounts; auto-reply tool setup; legal advice; any guarantee of satisfaction or fewer complaints.
Social Media Calendar: One Month of Post Topics and Captions
Not sure what to post each day? Get a one-month posting plan for Facebook and Instagram: topics, a posting schedule, and ready-to-copy captions with hashtags and image ideas for every post. You post it yourself. We plan a month of Facebook and Instagram posts: topics, a posting schedule, and for each post a caption, hashtags and an image idea. You get a calendar Excel (date, platform, type, caption, status dropdown) and a Word file. Products, discounts and dates come from you; we never invent them, and gaps are marked [Please fill]. Posting times are suggestions only. Packages - Basic (US$31, 2 days): 8 posts for one month, each with caption, hashtags and image idea; calendar Excel and caption Word file. - Standard (US$41, 3 days): 16 posts for one month, same format. - Premium (US$54, 5 days): 30 posts for one month, same format, plus holiday and seasonal campaign planning with a preparation timeline. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: shop name, what you sell, main customers and preferred tone; the month to plan and platforms; this month's products, events, discounts and dates; business hours and days off. Not included: posting, ads or account management; image design; any guarantee of engagement, reach or sales growth.
Meeting Notes: Transcript to Summary, Action Items, Minutes
No time to write up meetings? Send us the transcript text and we turn it into key points, decisions, action items and ready-to-send meeting minutes. We work from text only, and we never guess owners or dates the transcript does not mention. We work with text only (transcripts, speech-to-text output or script text); we do not watch videos or listen to recordings. Owners and dates come from the transcript; anything missing is marked "TBD (not in transcript)". We never guess content. Packages - Basic (US$31, 2 days): 1 meeting summary (one-line overview, key points, decisions, open questions). - Standard (US$41, 3 days): 2 transcripts, each turned into a summary, action item list and ready-to-send minutes. - Premium (US$54, 5 days): 4 transcripts, each turned into a summary, action item list and minutes, plus a one-page slide outline (5 slides) and an action tracker (Excel with status dropdown, overdue flags, per-owner counts and chart). Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: a transcript or speech-to-text output (1 transcript = up to about 8,000 characters); attendee list and titles, if any; preferred minutes format or tone. Not included: speech-to-text, watching videos or transcription; content not in the original; attending meetings; any guarantee of 100% accuracy (check names, dates and numbers).
LINE Auto-Reply Setup Pack: Welcome, Keywords, Rich Menu
Tired of answering the same questions about hours, address and menu? Get a ready-to-paste setup pack for your LINE Official Account: welcome message, hours replies, keyword auto-replies and a rich menu image, with instructions. You paste it in yourself. We prepare a setup pack that you copy and paste into your own LINE Official Account: welcome message, business-hours replies, keyword auto-replies (hours, address, menu, delivery, booking and more) and a rich menu image (PNG), with instructions and a button settings sheet. We never log in to your account. Packages - Basic: 1 welcome message, 1 hours reply, 5 keyword replies, 1 rich menu (3 buttons). - Standard: 1 welcome message, 2 hours replies (open / closed), 12 keyword replies, 8 FAQ answers, 1 rich menu (6 buttons). - Premium: 2 welcome versions (friendly / professional), 4 hours-related replies, 25 keyword replies, 15 FAQ answers, 2 rich menus (6-button main + 4-button promo), 4 broadcast templates. All include instructions and the button sheet. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you Shop name, hours and days off; address and contact details; menu or product list (text or photos); delivery, booking and payment rules (Standard and Premium also returns/exchanges); preferred tone (friendly or professional); brand colors or logo, if any. Not included Logging in to or operating your LINE Official Account; coding or website building; designs other than the rich menu (posters, stickers). FAQ Q: Will you log in to my account? A: No. We deliver the pack and instructions; you paste it yourself. Q: What if I have no FAQ list? A: For Standard and Premium we draft one for your business type, and you confirm it before use. Price: Basic US$31 / Standard US$41 / Premium US$54 Delivery days: Basic 2 / Standard 3 / Premium 5
Excel Spreadsheet Cleanup: Formats, Formulas, Charts
Messy sheet with mixed date and phone formats and manual totals? Send your file and get a clean spreadsheet you can filter, sort and calculate, with formulas, dropdowns and missing-data flags. Your original data and a cleanup log are kept. Charts and merging from Standard up. We turn messy data into a clean sheet you can filter, sort and calculate: formats unified, blank and duplicate rows removed, amounts as formulas, status dropdowns, missing data flagged. You fill the gaps; we cannot restore content missing or wrong in the original. Original data and a cleanup log are kept. Packages - Basic (US$31, 2 days): 1 sheet cleaned as above. - Standard (US$41, 3 days): Basic plus a formula-driven summary sheet and 3 charts. - Premium (US$54, 5 days): up to 3 differently formatted sheets merged into 1 master sheet (with source column), formula-based summaries, KPIs and 3 charts, instructions. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: your data file (Excel, CSV or Google Sheets download), about 500 rows or fewer; what each column means and the format you want; confirmation you may share any private data in it. Not included: macros, code, database or system integration; bulk typing from paper records; more than about 500 rows; restoring missing or wrong original data.
Presentation Design: 8 to 25 Editable PPTX Slides
Need slides for a pitch or report? Send us your outline or raw material and we turn it into a clean, consistent 16:9 PowerPoint deck that displays Chinese text correctly and that you can edit yourself. A 16:9 pptx deck built from your outline or material, one key point per slide, editable in PowerPoint. Numbers and facts come from you; we never invent them, and gaps are marked "To be provided by client". Packages - Basic (US$31, 2 days): 8-slide deck (pptx, 16:9, consistent layout, fully editable). - Standard (US$41, 3 days): 15-slide deck (pptx) with speaker notes for every slide. - Premium (US$54, 5 days): 25-slide deck (pptx, with charts, timelines and tables), speaker notes for every slide, and a Q&A preparation sheet. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: your outline or raw material; the purpose and audience; brand name and preferred colors or style, if any; the real numbers and facts to include. Not included: photography, illustration or brand identity design; presenting live; data collection or market research; any guarantee of 100% accuracy.
Web Copy Polish: Before/After Comparison with Reasons
Is your product page or website text unclear? Paste your current text and we rewrite it so customers quickly see what is good about the product and who it is for, with a before/after comparison and the reason for every change. You paste it back yourself. We rewrite the page text you provide so customers quickly see what is good about the product and who it suits. We use only your facts and never add selling points. Each page includes a before/after comparison with reasons. Packages - Basic (US$31, 2 days): 1 page of web copy polished, with before/after comparison and reasons. - Standard (US$41, 3 days): 3 pages polished, each with a page title (about 30 characters) and search snippet (about 80 characters), plus before/after comparison and reasons. - Premium (US$54, 5 days): 5 pages polished, each with page title and search snippet; a site-wide FAQ of 8 questions; search keyword suggestions; before/after comparison and reasons. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: the current web text; shop introduction, main customers and preferred tone; real product specs, prices, shipping and return details; facts behind features and selling points; key points to highlight. Not included: changing site code, layout, images or settings, or publishing; building websites; any guarantee of sales or search ranking; translation.
Chinese-English Translation: Product Descriptions, Inquiries
Need product descriptions or inquiry and quote letters in Chinese and English? We deliver side-by-side versions in clear, polite wording. Prices, specs and quantities come from you. Legal contracts and safety-warning documents (medical, hazardous goods, regulatory labels) are not covered. We provide Chinese-English side-by-side product descriptions and inquiry and quote letters, built from your source text and real information. Prices, specs and quantities come from you; we do not invent them. Packages - Basic (US$31, 2 days): 3 product descriptions (source up to about 500 characters). - Standard (US$41, 3 days): 6 product descriptions and 2 letters (inquiry reply, quote follow-up); source up to about 1,500 characters in total. - Premium (US$54, 5 days): 8 product descriptions (source about 2,900 characters in total), 3 letter templates, quotation template (Word and Excel), bilingual company profile, packing notes, buyer FAQ, 30-term glossary. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: Chinese source text (Word, text or photos); real company and product details; audience and purpose; fixed translations of brand names, if any. Not included: legal contracts; safety-warning documents (medical, hazardous goods, regulatory labels); certified or notarized translation, interpreting; a 100% accuracy guarantee (check terms, numbers and dates before use); text beyond the package limit.
Market Research: Competitor Comparison Report (Word)
Want to know how your competitors operate? Tell us your industry and the competitors to compare, and we compile a Word competitor report from public information, with the source type and date noted for every data point. Public information only. Each item notes its source type and date instead of a link; anything not found is marked "To be provided by client" and never estimated. No sales forecasts, market share or profit figures. Not investment, legal or financial advice. Packages - Basic (US$31, 2 days): about 3 pages: 3 competitor highlights, 1 comparison table, 3 findings, 3 next steps. - Standard (US$41, 3 days): about 8 pages: 4 competitor overviews, market overview, 1 comparison table, findings and opportunities. - Premium (US$54, 5 days): about 15 pages: one page per competitor (5), 2 comparison tables, 6 findings, opportunity priorities, 8 recommended actions, follow-up method, one round of follow-up questions. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: your industry or market (one sentence); competitor names (Basic 3, Standard 4, Premium 5); points to compare; your shop type, customers and price range, if any. Not included: paid databases, internal data, field research, interviews or surveys; forecasts, market share or profit figures; investment, legal or financial advice; any guarantee of complete accuracy; extra competitors or re-research.
Customer Q&A Kit: Assistant Instructions and FAQ Library
Want consistent, clear answers to the questions your customers always ask? We prepare an instruction document, an FAQ knowledge base and test questions for your shop, which you paste into the chat or customer-service tool you already use. You receive an instruction document (role, tone, answer scope, what to say when information is missing, hand-off to staff for complaints, refunds and health concerns), an FAQ knowledge base (Word and Excel), a user guide and test questions. Documents only; we do not set up or operate your tools. Packages - Basic (US$31, 2 days): instruction document, 5-question FAQ base (Word and Excel), user guide, 10 test questions with expected answers. - Standard (US$41, 3 days): instruction document, 20-question FAQ base, user guide, 20 test questions. - Premium (US$54, 5 days): instruction document, 40-question FAQ base, user guide, 30 test questions, plus 3 tone versions (everyday, holiday peak, complaint calming) with sample replies. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: business hours, address and contact details; common questions and preferred answers (or we draft them for you to confirm); your real rules on prices, returns and custom orders; the name of your chat or service tool; preferred tone. Not included: setting up, connecting or operating your tools and accounts; coding; any guarantee of 100% correct answers; tool subscription fees.
Customer Service Reply Library: 20 to 100 Templates
Stuck working out how to answer each customer message? We write categorized reply templates based on your shop and your real rules. Copy, fill in the details and send, so everyone on your team answers the same way. Templates in 10 categories (greetings, product questions, ordering and payment, shipping, returns, custom and wholesale, promotions, after-sales, complaints, other). Each has the customer message, a suggested reply and a usage note. Excel (filterable, flags replies needing details) and Word versions. Your rules come from you; we never invent them. Packages - Basic (US$31, 2 days): 20 reply templates (10 categories), Excel and Word. - Standard (US$41, 3 days): 50 reply templates (10 categories), Excel and Word. - Premium (US$54, 5 days): 100 reply templates (10 categories), Excel and Word, plus a complaint guide (8-step process, escalation levels, 4 complaint replies, phrases to avoid) and a complaint log (Excel, dropdowns, automatic day count). Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: shop name, what you sell, main customers and tone; your real shipping, dispatch, return, payment and service-hour rules; common questions or complaints, if any. Not included: replying to customers or managing accounts; auto-reply tool setup; legal advice; any guarantee of satisfaction or fewer complaints.
Social Media Calendar: One Month of Post Topics and Captions
Not sure what to post each day? Get a one-month posting plan for Facebook and Instagram: topics, a posting schedule, and ready-to-copy captions with hashtags and image ideas for every post. You post it yourself. We plan a month of Facebook and Instagram posts: topics, a posting schedule, and for each post a caption, hashtags and an image idea. You get a calendar Excel (date, platform, type, caption, status dropdown) and a Word file. Products, discounts and dates come from you; we never invent them, and gaps are marked [Please fill]. Posting times are suggestions only. Packages - Basic (US$31, 2 days): 8 posts for one month, each with caption, hashtags and image idea; calendar Excel and caption Word file. - Standard (US$41, 3 days): 16 posts for one month, same format. - Premium (US$54, 5 days): 30 posts for one month, same format, plus holiday and seasonal campaign planning with a preparation timeline. Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3. What we need from you: shop name, what you sell, main customers and preferred tone; the month to plan and platforms; this month's products, events, discounts and dates; business hours and days off. Not included: posting, ads or account management; image design; any guarantee of engagement, reach or sales growth.
