Terms and Conditions

    Last updated: March 8, 2026

    1. Acceptance of Terms

    By accessing or using the Expert Sapiens platform ("Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the Service. We may update these Terms at any time; continued use of the Service after any changes constitutes your acceptance of the new Terms.

    2. Description of Service

    Expert Sapiens is an online marketplace that connects clients with independent professional experts in fields including legal, accounting, and other advisory services. We facilitate connections between parties but are not a party to any agreement formed between clients and experts.

    3. Eligibility

    You must be at least 18 years old to use the Service. By creating an account, you represent that you are 18 or older and have the legal capacity to enter into binding contracts. Accounts may not be created by automated means or on behalf of another person without authorization.

    4. User Accounts

    You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these Terms.

    5. Expert Listings and Services

    Experts listed on our platform are independent professionals, not employees or agents of Expert Sapiens. We do not verify, endorse, or guarantee the qualifications, credentials, or work of any expert. Clients are responsible for evaluating experts and making their own informed decisions before engaging services.

    Expert Sapiens is not responsible for the quality, legality, or outcome of any services provided by experts through the platform.

    6. Bookings and Payments

    All booking and payment terms are agreed upon between the client and the expert. Expert Sapiens may facilitate payment processing through third-party providers. By making a payment, you agree to the applicable payment processor's terms of service. Refund and cancellation policies are set by individual experts and are disclosed at the time of booking.

    7. Prohibited Conduct

    You agree not to:

    • Use the Service for any unlawful purpose or in violation of any applicable law.
    • Post false, misleading, or fraudulent content or reviews.
    • Circumvent the platform by arranging payments directly with experts to avoid platform fees.
    • Harass, threaten, or intimidate any user or expert.
    • Attempt to gain unauthorized access to any part of the Service or its systems.
    • Use automated tools to scrape, crawl, or index the Service without our express written permission.

    8. Intellectual Property

    All content, trademarks, logos, and intellectual property on the Service are owned by or licensed to Expert Sapiens. You may not reproduce, distribute, or create derivative works without our express written permission. By submitting content to the platform (such as reviews or profile information), you grant Expert Sapiens a non-exclusive, royalty-free license to use, display, and distribute that content in connection with the Service.

    9. Disclaimer of Warranties

    The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.

    10. Limitation of Liability

    To the fullest extent permitted by law, Expert Sapiens shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, or from any services provided by experts through the platform, even if we have been advised of the possibility of such damages.

    11. Indemnification

    You agree to indemnify and hold Expert Sapiens and its officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any rights of a third party.

    12. Governing Law

    These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved through binding arbitration or in the courts of competent jurisdiction, as determined by Expert Sapiens.

    13. Contact Us

    If you have any questions about these Terms, please contact us at support@expertsapiens.com.

    Terms and Conditions | Expert Sapiens