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Contact SeoulHomes support

How to get help with your account, listings, or verification.

When to contact support

Use support for verification delays, billing questions, listing issues, or account access problems.

What to include

Full reports speed up resolution.

1Your account email and dashboard URL.
2A clear summary of the issue and what you expected to happen.
3Screenshots if relevant.
4Timestamp when the issue occurred (Korea time).

✦Support responds in Korean and English within 1 business day (Mon–Fri).

Related articles

Realtor verification (BRN)
Managing your property listings

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Expert Sapiens is a booking software platform. We do not provide legal, financial, medical, immigration, or tax advice. All experts are independent professionals — not employees or agents of Expert Sapiens. "Verified" means our team has reviewed submitted credentials; it does not guarantee advice quality or accuracy.

CompanyExpert SapiensReg. No.215-03-56446Phone+82-2-581-0707Email[email protected]Address4F Sangah Bldg., 191 Dobong-ro, Gangbuk-gu, Seoul 01170

CEOJiheon ChaeMail-Order2026-Seoul Gangbuk-0194KakaoTalkexpertsapiens

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Contact SeoulHomes support — Help Center | Expert Sapiens